00 Intro NRF
01-02 Konsep Dasar Trafik
03 Model Trafik – Pemilihan & Model Poisson
04 Model Trafik – Erlang B
05 Model Trafik – Extended Erlang B
06-07 Model Trafik Engset & Erlang C
08 Model Antrian – Pendahuluan
09 Model Antrian MM1
10 Model Antrian MMs
11 Model Antrian MG1
12 Model Antrian MD1
13 Model Antrian MM/1/N
14 Model Antrian M/M/s/N